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Privacy Policy

Protection of privacy Italian Law 196/03: In accordance with law 196/03 regarding the protection of personal information, San Giovanni Relais guarantees the maximum protection of all data it has been provided with. In particular, they guarantee that all personal data transmitted to them will not be publicized nor ceded to any other person or business and will be used exclusively to satisfy the requests for reservations and availability. In any case, the furnisher may, at any moment add to, correct or erase his or her data by writing to: San Giovanni Relais - or to info@sangiovannirelais.it With respect to the treatment of the above described personal data, the furnisher freely expresses his or her fully informed consent in the legal sense in accordance with the law.

Cancellation Policy

Bookings must be guaranteed by a valid credit card in case of no show.

In case of cancellation, the following fees will be charged:

  • a) within 7 days of arrival: no fee;
  • b) within 3 days of arrival: 30 % of the full amount
  • c) within 1 day of arrival: 50% of the full amount
  • d) no show: the full amount will be charged

Early departures:
early departures will be considered as cancellations. For this reason, depending on the number of days, a fee will be charged.

Bookings are to be considered as confirmed only if guaranteed by a valid credit card with withdrawal authorization, as indicated above.